Professionalism: The knowledge that an individual carries about a certain field. It consists of a person doing their job with sincerity and maintaining professional etiquette and ethics in the workplace. It usually consists of logical and unbiased decision making.
To most, professionalism is self-explanatory. Just in case, here are some guidelines to follow, to help you keep a professional image.
When you are trying to maintain a professional image, there are certain rules you must abide in order to be respected as a business man/woman.
- Do not make personal relationships with those you plan on making business relationships with. It typically results in conflict of interests and can affect proper business actions in the future.
- Do not offer favors for clients/customers. Treat everyone equally to avoid and complaints.
- Always keep a uniform method of communication.
- Make sure your staff is on the same page as to how to communicate with clients and each other.
- Being professional applies with employees and clients. Employees should learn to communicate properly with one another. This way it comes naturally when dealing with clients/vendors.
- Do not bash your competition or spread rumors. This should be avoided at all times.
- Dress your position! For most, work is not a fashion show. Women: Make sure all assets are covered, attire is neatly pressed, make-up is not applied heavily, perfume isn't too strong, nails/toes are manicured, breath smells good, hair is up kept and jewelry is minimal. Men: Stay groomed with facial hair, nails, and attire. Do not wear wrinkled clothing and don’t be afraid to smile :-)
Typically lack of motivation at work results in lack of professionalism. Always view yourself as the client/customer. How would you want to be treated? If you were your own customer, would you be pleased with the treatment given? Remember, a customer should never know if you’re having a bad day. Learn to turn it on/off. Stay focused, dress accordingly, have complete knowledge of your line of business, know your competitions-but do not bash them and always have a positive attitude. Smiles are always important too.
Professionalism should be maintained at all times. Good luck to you and I hope to see you start the New Year with your new professional attitude.
Article By
Jessica Ramos
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